Privacy Policy

Who We Are

Our website address is: https://floorprosrgv.com.

What Personal Data We Collect and Why We Collect It

Comments

When visitors leave comments on our site, we collect the data shown in the comments form, as well as the visitor’s IP address and browser user agent string to help with spam detection.

An anonymized string created from your email address (also called a hash) may be provided to the Gravatar service to check if you are using it. The Gravatar service privacy policy is available at https://automattic.com/privacy. After approval of your comment, your profile picture is visible to the public in the context of your comment.

Media

If you upload images to the website, please avoid uploading images with embedded location data (EXIF GPS) as visitors to the website can download and extract any location data from images on the site.

Contact Forms

If you fill out a contact form, we collect the information provided to respond to your request and improve our services. We may retain this information for customer service purposes but will not use it for marketing unless you opt-in to receive communications.

Cookies

  • Comments: If you leave a comment on our site, you may opt-in to saving your name, email address, and website in cookies for convenience, so you do not have to fill in your details again for future comments. These cookies last for one year.
  • Login: If you visit our login page, we will set a temporary cookie to check if your browser accepts cookies, which contains no personal data and is discarded when you close your browser.
  • Logged-in Sessions: When you log in, we will set up cookies to save your login information and screen display preferences. Login cookies last for two days, and screen options cookies last for a year. Selecting “Remember Me” keeps your login active for two weeks. Logging out removes the login cookies.
  • Content Management: If you edit or publish an article, an additional cookie will be saved in your browser, indicating the post ID of the article you just edited, which expires after 1 day.

Embedded Content from Other Websites

Articles on this site may include embedded content (e.g., videos, images, articles). Embedded content from other websites behaves as if the visitor has visited the other website. These sites may collect data about you, use cookies, embed additional third-party tracking, and monitor your interaction with embedded content, especially if you have an account and are logged in to that website.

Analytics

We may use analytics tools to understand and improve visitor experiences on our site. Any data used for analytics is anonymized where possible.

Who We Share Your Data With

We do not share your personal data with third parties unless required by law or to protect our rights.

How Long We Retain Your Data

If you leave a comment, the comment and its metadata are retained indefinitely to recognize and approve any follow-up comments automatically. For registered users, personal information in their profile is retained until the user decides to delete it. All users can see, edit, or delete their personal information, except for usernames, which cannot be changed. Website administrators can also access and edit this information.

What Rights You Have Over Your Data

If you have an account or have left comments on this site, you can request an exported file of your personal data, including any data you provided. You can also request that we erase any personal data we hold about you, except for data required for administrative, legal, or security purposes.

Where We Send Your Data

Visitor comments may be checked through an automated spam detection service.

Your Contact Information

If you have questions about our privacy policy, please contact us through our website at https://floorprosrgv.com/contact.

Additional Information

How We Protect Your Data

We implement industry-standard security measures to protect your data from unauthorized access, disclosure, alteration, or destruction.

What Data Breach Procedures We Have in Place

In the event of a data breach, we will promptly notify affected users and take appropriate steps to secure the site.

What Third Parties We Receive Data From

We do not receive data about users from third parties.

What Automated Decision Making and/or Profiling We Do with User Data

We do not perform automated decision-making or profiling with your data.

Industry Regulatory Disclosure Requirements

We comply with all industry regulations regarding data privacy and disclosure requirements.


Contact Us
Mission: (956) 581-5552
McAllen: (956) 686-5552
Harlingen: (956) 425-5552

McAllen Office
3120 North 23rd St.,
McAllen, Texas, 78501

Office Hours
Mon – Fri: 8 a.m. – 6 p.m.
Sat: 8 a.m. – 4 p.m.